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PAYBYFACE TECHNOLOGIES INDIA PRIVATE LIMITED (‘Paybyface’) and all its subsidiaries (includes all subsidiaries across globe) are committed for protecting and respecting your information that will be provided by you by filling the forms on our site. The Privacy Policy outlines the manner in which we collect, store, use and protect your information and it has been prepared to ensure that your privacy is protected and secured. You can be assured that we shall use your personal information only in accordance with this Privacy Policy. Please read and understand carefully that the Paybyface Privacy Policy is to know our views and practices regarding your personal data and on how we use it.
You hereby acknowledge that you accept this Privacy Policy when you sign up for, access or use our products, services, content, features, technologies, or functions offered on our website and all related sites, applications and services (collectively “Paybyface Services”).
By providing us with your information you expressly consent to us processing your information in accordance with the terms of our Privacy Policy.
The non-exhaustive list of Information which you need to provide at the time of registration on our website and while subscription of our various services:
• Name
• Designation
• Contact information including email address.
• Business information.
• Demographic information like postcodes, preferences and interests.
• Any other information related / relevant to our application process.
Why we collect your information?
1. To personalize user experience:
We use your information to provide and improve the our Service to you. We may use your information to understand how our users as a group use our services and resources provided on our Website.
2. To revamp customer service:
Your information assist us to in providing the effective respond to your customer service requests, enquiry and support needs.
3. To process your application:
We utilize your information collected from you to recognize the nature and profile of your business and accordingly accept or reject your application.
4. For marketing purposes:
We may utilize your information for advertising our products and services and for promotional activities of our new products and features, special offers.
5. To periodic Communications:
We utilize your email/contact number/address provided by you to send information and updates pertaining to our site and our services and also to respond to your enquiry, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include Paybyface news, updates, related product or service information, etc.
Data Storage and access
The data we gather from you is reserved in our system servers and will be treated with utmost confidentiality. Your personal information will be used only by us for all business transactions that require your information to complete the transactions.
Disclosure of your Information
We might disclose your personal information to any of our subsidiaries.
For the further growth of the Paybyface, we may acquire any business or asset. In such case we might disclose your personal data to the prospective buyer of such business or assets.
We might transfer the collective information about you, including personal information across borders and/or from your country and/or jurisdiction to other countries and/or jurisdictions around the world. We might transfer information, including but not limited to personal information, to a country and/or jurisdiction that does not have the similar data protection laws as your jurisdiction.
If we are under a duty or responsible to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of us, our customers, or others. In case Paybyface or its Subsidiaries are acquired by a third party, in such case information held by it about its customers will be one of the transferred assets. This also inclusive of exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Paybyface may allow a third-party application to access your information in cases where a need arises for verification of your data and other validation purposes. Paybyface ensures that verification processes used by third party application will help to make your account safe from fraud or any money laundering.
Security and Retention:
Paybyface understand its responsibility to keep confidential and secure at all times any information that Paybyface receives in connection with a transaction. Paybyface has all the necessary electronic and physical procedures arranged to keep your information secure in order to prevent any unauthorized access. When you log into your Paybyface account, all Internet communication is secured using Secure Socket Layer (SSL) technology with 256-bit encryption security. For your own safety reason, please do not share your Paybyface login details with anyone.
Notwithstanding anything contained in this Policy or elsewhere, to the extent permissible under applicable laws, Paybyface shall not be held liable for any damage, loss, or misuse of your Non-Personal Information/ Personal Information/Sensitive Personal Information, if such damage, loss or misuse is cause due to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Paybyface and shall include, without limitation, fire, sabotage, flood, explosion, strikes, civil commotion, acts o Godor industrial action of any kind, riots, insurrection, war, acts of government, epidemic, computer hacking, unauthorised access to computer, computer crashes, computer system or computer network, breach of security and encryption (provided beyond reasonable control of Paybyface), power or electricity failure or unavailability of adequate power or electricity.

Internet Cookies
Cookies means text files, used by your computer’s browser, which store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and does not harm your system.
Cookies are mainly used for measuring the web traffic, for keeping records and to let you know when you have to visit a particular site. But cookies protect us by not accessing to any other information other than what you choose to share with us.
Cookies assist us in analysing data to be used to improve our website, eventually giving you a better user experience. Users have the options to accept or decline the cookies. Please note if you choose to decline you will not get the full benefit of using the website if you choose to decline.
When you registered on our website information about your computer, including where available is your IP address, operating system and browser type for system administration will be recorded. We may collect same information on email or by any other mode of communication. This is statistical data about our users’ browsing actions and patterns and does not identify any individual and is required for the for more accurate reporting and improvement in the services.
Third Party Websites
Users can find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Paybyface does not control the content or links that appear on these sites and are not responsible and liable for the practices employed by those websites.
Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. Paybyface does not guarantee protection and privacy of information that you may provide to such websites.
Updating your Information
If your personal or professional information (such as your name, address, or telephone number) needs change, you must update your details by contacting Paybyface on our contact us page.
To avoid inconvenience to all, Paybyface strongly advises keeping all information up to date and correct. Paybyface will be exempt from any responsibility in the rare event where losses may arise from not updating your information.
Jurisdiction:
This Privacy Policy shall be governed by and construed in accordance with the laws of Republic of India and any disputes arising out of or in connection with this Privacy Policy shall be subject to jurisdiction of the Courts of Mumbai, India.
Indemnity:
You shall indemnify and hold harmless Paybyface, its officers, directors, contractors or agents and any third parties relying on the information provided by you for any losses, including all claims, damages, liabilities, deficiencies, assessments, interest, awards, settlements, penalties, fines, costs or expenses, suffered, incurred, sustained by, or imposed on us, as a result of, arising out of, with respect to, in connection with or by reason of a breach or non-performance of any of the terms, conditions, representations, warranties or covenants contained in this Privacy Policy by You.
Other Websites and Services
We are not liable for the practices employed by any websites or services linked to or from our Service, including the information or content contained mention there. Please remember that our Privacy Policy does not apply to those third-party websites or services when you use a link to go from our Service to another website or service.
Third Parties rules and policies will be applicable, If you’re browsing and interaction on any third-party website or service, including those that have a link on our website. Further, you agree that we are not laible and do not have control over any third-parties website/Services that you authorize to access your User Content. On your own risk, you can use third-party website or service and you allow them to access your User Content.
Customer Rights:
We acknowledge and agree the individual’s right to access their Personal Data. We shall allow an individual access to their Personal Data further we allow the individual the occasion to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual is in question or where the rights of persons other than the individual would be violated. Individuals may contact our Privacy Officer via email to request access. Contact information can be found below.
Grievance redressal:
Please write your concerns to: For ¬PAYBYFACE TECHNOLOGIES INDIA PRIVATE LIMITED:
• Contact on: Email: privacy@paybyface.io
If your concern/query remains unresolved, can escalate the matter to our Grievance/Nodal officer. The details of the Grievance/Nodal Officer are provided below:
For PAYBYFACE TECHNOLOGIES INDIA PRIVATE LIMITED:
• Contact Name: Naresh Boora
• Email: naresh@paybyface.io
• Address: Hyderabad
• Working hours: 9 a.m. to 7 p.m.
Paybyface reserves the right to amend this policy at any point in time on its discretion and accordingly update this page. The amended version will be effective at the time we post it on this page. Please check this page periodically to make sure you are happy with the changes.
Policy w.e.f. 20 June, 2022